Be The Match® supports patients, caregivers, family members and friends. We offer confidential one-on-one support and financial guidance. We also offer educational resources — DVDs, booklets, online tools and more. Our services and resources are free.
You can turn to us before, during and after a bone marrow or umbilical cord blood transplant. Our goal is to help you get what you need, when you need it.
Find resources online
- Choosing a Transplant Center — Detailed information about transplant centers in the United States
- Organizations that Can Help: A Searchable Directory — Contact information for hundreds of organizations that offer education and help to patients and family members
- MatchView® — A resource you can use to see how many potential donors or cord blood units you may have on the Be The Match Registry®
- Calculating Additional Transplant Expenses — A planning tool you can use to create a personalized financial report that combines estimated additional transplant costs and your household expenses
- Webcast Presentations — View online presentations from live and online conferences with info for patients, survivors, family members and healthcare professionals
- Contact with Your Donor after Transplant — Guidelines for anonymous contact with your donor in the first year after transplant, if contact is allowed, including the What Can I Send? game
- Patient FAQs — Questions and answers about transplants using unrelated donors or cord blood units
- Talking Transplant — Information about bone marrow and cord blood transplant for medical interpreters and other professionals who help patients meet language and cultural needs
- ExploreBMTTM - An online search tool that connects you to additional resources from organizations that partner with Be The Match
Join telephone or live conferences
Order or download materials
Contact Be The Match Patient Services
Be The Match Patient Services has a team dedicated to helping you find answers. You can turn to us to learn about marrow and cord blood transplant as a treatment option, the overall transplant process, and what to expect after transplant. We're here for you every step of the way, from diagnosis through survivorship.
We can provide information to help you:
Our patient services coordinators are available Monday - Friday, 8 a.m. to 5 p.m. Central time.
- Inside the United States, call 1 (888) 999-6743. This call is toll-free in the United States.
- Outside the United States, call 1 (612) 362-3410. This call may have long-distance or international charges.
- You can also send an e-mail message to patientinfo@nmdp.org.
Our services and resources are free and confidential.
Interpreters are available
Many of our materials are available in multiple languages. If you need to speak with us in a language other than English, call and tell us — in English — what language you speak. It will take 4 to 8 minutes for an interpreter to join the call. Please stay on the line.