How do I know my resume was received?
An automatic reply will be sent to your email upon receipt in our system. Check your junk filter or your e-mail preference settings, auto-reply mail may be deemed as spam. Also, your candidate status can always be viewed online after logging in to your profile.
Can I expect to hear from a recruiter?
We value the time investment each candidate demonstrates by carefully submitting their profile for consideration. We are fortunate to receive multiple resumes for each opening. We review credentials to determine who meets or exceeds our specifications for candidacy. To view the status of your candidacy, log in to your online account and click the "View Status" tab.
How often are the open positions updated on this site?
We are committed to posting positions as soon as they are available. This means that our site may change daily, so we encourage you to check back often.
Can I apply for more than one position?
We encourage you to determine which position fits your career aspirations and skill set and apply appropriately. To do so, first log into the system and click "Add to My Jobs." You will not have to complete our application each time you apply. However, you may update it at any time.
How do I apply for a position if I don’t have access to a computer?
Please mail or fax your resume to:
National Marrow Donor Program
3001 Broadway Street NE, Suite 100
Public libraries and job centers offer free computer services if you wish to apply electronically and to be able to update your information as necessary.
Do I need to have an email address to apply?
Yes, you need an email address to apply online. If you do not have an email address already, you may go to one of the following sites for a free account:
What if I forgot my password?
If you should forget your password, you will have the option to click on the link provided next to the statement “If you do not remember your password click here.” Your password will then be sent to your email address.
Why won’t my resume attach?
Your resume must be in one of the following formats: DOC, DOCX, RTF, PDF, TXT, HTML and cannot be more than 4MB of data.
Do I have to submit a cover letter?
Our application does not require a cover letter. If you wish to include a cover letter, it must be typed or pasted into the cover letter text area.
What type of references should I list on my application?
Please list a minimum of three references. All references provided should be individuals who can attest to your work capabilities.
My computer is timing out and won’t submit my application. What do I do?
Occasionally, we do experience technical difficulties. You may want to try to reapply again in a few hours. If you have tried again and still aren’t able to successfully submit your information we would recommend either trying from a different computer or contacting email@example.com.
How do I make changes to my application?
You are able to log into your account and make changes to your application as necessary. Log in using your email address and password. Once you have logged in click on “Edit Application” to make changes.
Equal Opportunity/Affirmative Action Employer